Terms of Service

1. Acceptance

By accessing or using VaultKeepR (the "Service"), including the website, browser extension, mobile applications where available, APIs we operate, and related features, you agree to these Terms of Service. If you do not agree, do not use the Service.

2. Description of the Service

VaultKeepR is a password and secrets manager built around client-side encryption. Depending on the product surface you use, the Service may include:

• Vault: storage of credentials, notes, identities, and related data, encrypted on your device before any optional upload.
• Wallet: connecting a Web3 wallet (e.g. via WalletConnect or a browser wallet) to authenticate actions such as signing messages; we never receive your private keys.
• Master password: chosen by you to encrypt or unlock the vault locally; we cannot recover it or read your vault contents.
• Optional sync: encrypted vault data may be uploaded to decentralized storage (e.g. IPFS). A lightweight registry may associate your public wallet address with the latest content identifier (CID) you publish, so clients can find your backup—without granting us access to plaintext data.
• Browser extension: may run on websites you visit to offer autofill, save prompts, or related helpers when you choose to use them.
• Email alias (optional): creation of forwarding addresses tied to your wallet, with routing configuration stored on our infrastructure as described in the Privacy Policy.
• Fragmented recovery (e.g. premium): optional workflows that split recovery material; manifests or pointers may be stored so you can recover using information you hold, not so we can read your secrets.
• Premium: paid plans (e.g. via Stripe) unlocking additional features as described at checkout.
• Delegation / autosave: time-limited signed authorisations you may grant so the Service can perform specific actions on your behalf within the scope you approve.

3. Eligibility

You must be of legal age to form a binding contract in your jurisdiction. If you use the Service on behalf of an organisation, you represent that you are authorised to do so.

4. Your responsibilities

You are responsible for:

• Safeguarding your wallet, master password, recovery phrases, fragmented recovery shares, and any other secrets. Loss or compromise may result in permanent loss of access or data—we cannot restore encrypted content without them.
• Ensuring your use complies with applicable laws, site terms of third-party services you interact with, and these Terms.
• Not using the Service for unlawful, abusive, or fraudulent purposes, or to infringe others' rights.
• Reviewing transactions and signatures requested by the Service or connected wallets before approving them.

5. Subscriptions and payments

Premium features may require payment through our payment processor (e.g. Stripe). Prices, billing cycles, and taxes are shown at checkout. Subscriptions may renew automatically until cancelled in accordance with the processor's customer portal or our instructions. Refunds, if any, follow the policy stated at purchase or applicable law.

6. Third-party services

The Service relies on third parties (blockchain networks, IPFS nodes and gateways, wallet providers, payment processors, hosting, email delivery for aliases, analytics or error reporting where used). Their terms and privacy policies apply to your use of those services. We are not responsible for outages, policy changes, or conduct of third parties.

7. Intellectual property

The Service, branding, and software are protected by intellectual property laws. We grant you a limited, revocable, non-exclusive licence to use the Service for personal or internal business use in line with these Terms. You may not reverse engineer, scrape, or misuse the Service in ways that harm us or other users.

8. Changes, suspension, termination

We may modify, suspend, or discontinue parts of the Service (including free features) with reasonable notice where practicable. We may suspend or terminate access for breach of these Terms or risk to the Service. Provisions that by nature should survive (e.g. disclaimers, limitations) survive termination.

9. No warranty

The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted, error-free, or completely secure operation. Decentralised networks and third-party infrastructure may fail or behave unpredictably.

10. Limitation of liability

To the maximum extent permitted by law, VaultKeepR and its operators, affiliates, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of data, profits, goodwill, or business, arising from your use of or inability to use the Service—even if advised of the possibility. Our aggregate liability for claims relating to the Service shall not exceed the greater of (a) amounts you paid us for the Service in the twelve months before the claim or (b) one hundred euros (€100), except where mandatory law provides otherwise (e.g. consumer rights that cannot be waived).

11. Governing law and disputes

These Terms are governed by applicable law without regard to conflict-of-law rules that would require another jurisdiction's law. If you are a consumer, you may benefit from mandatory protections of the country where you live; nothing in these Terms limits those rights.

12. Changes to these Terms

We may update these Terms. The "Last updated" date will change. Where changes are material, we will use reasonable means to notify you (e.g. in-app or on the website). Continued use after the effective date constitutes acceptance unless mandatory law requires a different process.

13. Contact

For questions about these Terms, contact us through the channels indicated on the main website or in the application.